Returns & Exchanges

At The Half Moon, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. We strive to make the exchange process as seamless as the phases of the moon.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original box or mailer, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.