Frequently Asked Questions
Everything you need to know about shopping with The Half Moon
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
How do I return an item?
We offer a 30-day return policy for all unworn garments with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.
What materials do you use in your clothing?
The Half Moon is committed to sustainability. We primarily use organic cotton, recycled polyester, and ethically sourced linen to ensure both comfort and environmental responsibility.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.